FAQ

FAQ

Q: Can you make customized labeling machines for us?

A: Yes, we can. And we supply the service of designing the machine according to your specific labeling requirement. ( Samples need to provide.)

Q: What kind of labeling machine do you have

A: We are specialized manufacturing and exporting Automatic shrink sleeve labeling machine, Semi-Auto shrink sleeve labeling machine, steam shrink tunnel machine, electrical shrink tunnel machine, and various types of sticker automatic labeling machine. What's more, there are High speed and low speed machine for options. 

Q: How can you ensure the machine running well in clients' warehouse?

A: Our machine is with detailed manual operation in English version, easy to operate. And our Engineer can speak English well. they will provide you with best after-sale service for our clients. Also, customers can send their technician to our factory for technical trainning. What's more, our engineer can provide onsite technical support at customers' end.

Q: How about the price?

A: We are real manufacturer, we sell the machinery directly.our price is lower than market price.

Q: Do you provide equipment operation training?

A: Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training.

Q: Do you provide after-sale service?

A: Yes. The warranty of our machines is one year, and we offer long life service for our machine. You can exchange the broken parts from us for free except consumables.

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Contact: Chloe

Phone: +86 13621754819

E-mail: wendy.jiang@sr-packing.com

Add: No. 18, Changting Road, Fengxian District, Shanghai, China